The Model number field shows your phone model.Ĭisco IP DECT 6800 Series with Multiplatform FirmwareĬisco IP DECT 6823 Handset Lightweight HandsetĬisco IP DECT DBS 110 Single-Cell Base StationĬisco IP DECT 210 Multi-Cell Base-Station (Singlecell Mode Only) To check which phone model and platform you have, press Applications and select Status > Product Information. To onboard your device usingĪn activation code, firmware 11.2.3MSR1 is required.
Your Cisco multiplatform device must run software version 11.0 or later (Cisco Webex Phone OS). You can check the label on the back of the phone to find your version (VID). The Cisco IP 78 require a V03 or later hardware version to convert to MPP.Ĭisco IP 7841 requires a V04 or later hardware version to convert to MPP.
